Who We Serve
ThermoVerra serves healthcare systems, clinical and reference labs, university and biotech research labs, clinics, and pharmacies across the Southwest. Each runs different equipment under different requirements, so we tailor our service plans to the way you work.
Hospitals and Health Systems
Hospitals run lab equipment in nearly every department, from the blood bank and pathology to the pharmacy and core lab, and it has to be ready around the clock for patient care. We keep it running under one service plan across departments and campuses, with records ready for inspection, and we work alongside your clinical engineering team to take specialty lab equipment off their plate. Our technicians are trained in OSHA safety, lab-specific hazards, and HIPAA compliance.
Clinical and Reference Labs
Clinical and reference labs run on turnaround time. When a centrifuge goes down or a specimen refrigerator drifts, testing backs up and specimens are at risk. We keep the centrifuges, specimen refrigerators and freezers, incubators, and autoclaves running across your core lab and patient service centers, on one plan with a separate record for each site.
Research, university, and biotech labs
Research labs hold samples that took years to collect and can’t be replaced, often in -80°C freezers that run around the clock. We work with lab managers, core facility managers, and departmental buyers to keep ULT freezers, incubators, centrifuges, and freeze dryers running, with the most critical units on a semi-annual schedule.
Clinics and Pharmacies
Clinics, pharmacies, and surgery centers store vaccines and medications that patients count on, so every refrigerator and freezer has to hold its range. We keep your units verified against CDC storage requirements and make service easy: repairs without a contract, an annual PM plan if you want one, and visits routed so nearby locations share trip costs.
FAQs
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Yes, we serve a number of multi-site organizations. We will work with you to plan preventive maintenance schedules and will respond to repair needs as they come up at each location.
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We put critical units on a semi-annual PM schedule, test their alarms and backup systems at every visit, and offer 24/7 emergency service if one starts to warm.
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Yes. Your team keeps ownership of the asset list, and we take the specialty lab equipment off their plate, with a service record for every unit.